Frequently Asked Questions
Orders are typically dispatched within 24–48 hours. Delivery takes 3–7 business days depending on your location. Enter your pincode on the product page to see the exact estimated delivery date.
Yes, we offer free shipping on orders above ₹1499. A flat shipping fee of ₹99 applies on orders below that.
Yes, we deliver to 25,000+ pin codes across India. Enter your pincode on the product page to check availability in your area.
We accept returns within 15 days of delivery. The product must be unused, unwashed, and in original packaging with tags intact.
Visit our Returns page or contact our support team at contact@thomasscott.in or 9920736900. Once approved, a pickup will be scheduled within 3-5 business days.
Refunds are processed within 5–7 business days after the returned item is received and inspected. Store credit is issued instantly.
Orders can be modified or cancelled within 2 hours of placement. After that, the order goes into processing and cannot be changed.
We accept UPI, Credit/Debit Cards, Net Banking, EMI, and Cash on Delivery (COD) on eligible orders.
COD is available on all orders. Availability also depends on your delivery pincode.
Refer to our Size Guide on every product page. If you're between sizes, we recommend sizing up for a relaxed fit.
We shoot all products in natural light for accurate representation. However, slight variations may occur due to screen settings.
Machine wash cold, inside out. Avoid bleach. Tumble dry low or air dry. Iron on medium heat. Specific care instructions are printed on the inner label.
