Thomas Scott – Super Sale Terms & Conditions
● The Thomas Scott Super Sale is a Buy 2 Get 2 Free (B2G2) promotional offer.
● The offer is applicable sitewide, unless any product is specifically excluded from the promotion.
● The Super Sale is valid from 2nd September to 14th September.
● The offer is valid for a limited period and while stocks last.
● Free products will be of equal or lower value than the eligible paid products in the order.
● The offer cannot be combined with any other coupon, discount, cashback, or promotional offer unless explicitly stated.
2. Payment Terms
● The Super Sale is available on prepaid orders only.
● Cash on Delivery (COD) is not available during the sale.
● No additional prepaid discount, bank offer, cashback, or coupon can be combined with the Super Sale unless explicitly stated.
3. Return, Refund & Exchange Policy
● No returns or refunds are allowed on orders placed during the Super Sale.
● Customers may request an exchange for size or product, subject to the applicable exchange conditions.
● Exchange requests must be raised within 7 days of delivery.
● Requests raised after the 7-day exchange window will not be accepted.
● All exchanges are subject to product availability and successful quality inspection.
Mandatory Unboxing Video
● A clear and complete unboxing video is mandatory for raising any exchange request.
● The video must clearly show the package being opened and the product received.
● Exchange requests submitted without a valid unboxing video may not be accepted or processed.
● The unboxing video may be required for verification before the exchange request is approved.
4. Size Exchange
● Customers may request a size exchange for the same product, subject to availability.
● The replacement size must be available at the time the exchange request is processed.
● If the requested size is unavailable, the customer may be eligible for a product exchange as per the product exchange policy below.
5. Product Exchange
● If the required size is unavailable, customers may request a product exchange.
● The replacement product must be of equal or lower value than the product being exchanged, subject to applicable sale conditions.
● If a customer wishes to select a higher-value product, the applicable price difference must be paid by the customer.
● Product exchanges are subject to product availability and successful quality inspection.
6. Free Product Exchange
● Products received as part of the Buy 2 Get 2 Free offer may be exchanged, subject to the applicable exchange conditions.
● Since free products are provided at no additional cost, no refund will be issued for a free product.
● If the required size of a free product is unavailable, the customer may opt for an eligible product exchange, subject to availability and applicable sale conditions.
7. Product Condition
All products submitted for exchange must be:
● Unused and unworn.
● Unwashed and unaltered.
● In their original condition.
● Returned with all original tags and packaging intact.
Products that do not pass the quality check may not be accepted for exchange.
8. Prices & Availability
● All prices displayed on the website are inclusive of applicable taxes.
● Product availability is subject to stock and may change during the sale period.
● Restocking of sold-out products is not guaranteed during the sale.
9. Company Rights
Thomas Scott reserves the right to:
● Modify, amend, or update these Terms & Conditions without prior notice.
● Add or remove products from the offer at its discretion.
● Cancel or modify orders in case of technical errors, suspected misuse, fraudulent activity, or other unforeseen circumstances.
● Withdraw or modify the offer in case of operational or technical issues.