Thomas Scott – Super Sale Terms & Conditions

1. Offer Details

       The Thomas Scott Super Sale is a Buy 2 Get 2 Free (B2G2) promotional offer.

       The offer is applicable sitewide, unless any product is specifically excluded from the promotion.

       The Super Sale is valid from 2nd September to 14th September.

       The offer is valid for a limited period and while stocks last.

       Free products will be of equal or lower value than the eligible paid products in the order.

       The offer cannot be combined with any other coupon, discount, cashback, or promotional offer unless explicitly stated.

2. Payment Terms

       The Super Sale is available on prepaid orders only.

       Cash on Delivery (COD) is not available during the sale.

       No additional prepaid discount, bank offer, cashback, or coupon can be combined with the Super Sale unless explicitly stated.

3. Return, Refund & Exchange Policy

       No returns or refunds are allowed on orders placed during the Super Sale.

       Customers may request an exchange for size or product, subject to the applicable exchange conditions.

       Exchange requests must be raised within 7 days of delivery.

       Requests raised after the 7-day exchange window will not be accepted.

       All exchanges are subject to product availability and successful quality inspection.

Mandatory Unboxing Video

       A clear and complete unboxing video is mandatory for raising any exchange request.

       The video must clearly show the package being opened and the product received.

       Exchange requests submitted without a valid unboxing video may not be accepted or processed.

       The unboxing video may be required for verification before the exchange request is approved.

4. Size Exchange

       Customers may request a size exchange for the same product, subject to availability.

       The replacement size must be available at the time the exchange request is processed.

       If the requested size is unavailable, the customer may be eligible for a product exchange as per the product exchange policy below.

5. Product Exchange

       If the required size is unavailable, customers may request a product exchange.

       The replacement product must be of equal or lower value than the product being exchanged, subject to applicable sale conditions.

       If a customer wishes to select a higher-value product, the applicable price difference must be paid by the customer.

       Product exchanges are subject to product availability and successful quality inspection.

6. Free Product Exchange

       Products received as part of the Buy 2 Get 2 Free offer may be exchanged, subject to the applicable exchange conditions.

       Since free products are provided at no additional cost, no refund will be issued for a free product.

       If the required size of a free product is unavailable, the customer may opt for an eligible product exchange, subject to availability and applicable sale conditions.

7. Product Condition

All products submitted for exchange must be:

       Unused and unworn.

       Unwashed and unaltered.

       In their original condition.

       Returned with all original tags and packaging intact.

Products that do not pass the quality check may not be accepted for exchange.

8. Prices & Availability

       All prices displayed on the website are inclusive of applicable taxes.

       Product availability is subject to stock and may change during the sale period.

       Restocking of sold-out products is not guaranteed during the sale.

9. Company Rights

Thomas Scott reserves the right to:

       Modify, amend, or update these Terms & Conditions without prior notice.

       Add or remove products from the offer at its discretion.

       Cancel or modify orders in case of technical errors, suspected misuse, fraudulent activity, or other unforeseen circumstances.

       Withdraw or modify the offer in case of operational or technical issues.